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Harmony 890 Pro |
October 3, 2008 |
| Reviewer:
RENEE
from Davison, MI
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Great remote! I first had the Harmony 1000 which I loved except it wouldn't work with 2 RF Extenders which I needed so per a Logitech rep. I switched to a Harmony 890 Pro Series. Easy set up and works great. The down side is that it has black buttons and they are very very difficult to see. I wish it was a touch screen like the 1000 but you can't have everything!!!
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Avoid! Flawed Design |
August 24, 2008 |
| Reviewer:
Gregg
from San Francisco, CA
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I am on my second charging cradle which just failed as did the first. There is a problem with the design of the cradle such that after a while the remote handset will not seat properly and fail to charge. I believe Logitech knows this but will not recall the units. Instead, they have set up a complex complaint process hoping that very few customers will go through it. I certainly won't go through it again but I certainly will avoid purchasing Logitech products.
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Excellent Remote |
August 18, 2008 |
| Reviewer:
Keith
from Phoenix, Arizona
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First of let me say that set up for this remote is extremely easy. I was worried after reading a few of these reviews that it would be difficult, but it was not. I was walked through the initial set up in less than 10 minutes. Using the remote is very simple as well, I have it set to control three different rooms worth of components and it does so with ease.
The only issue that I have had so far is that I am unable to get the remote to control my ceiling fan/light even though it recognizes the make and model. But this is minor, considering my primary purpose was to control my home theater system. Other small issue is that the remotes graphics are pretty weak, but really who cares. Great remote, worth purchasing.
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August 11, 2008 |
| Reviewer:
Jerry
from Pleasanton, CA
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Complicated setup even for experienced computer user. Biggest problem is the usability: LCD screen is just terrible (has the resolution of a cheap toy)! And the small buttons are impossible to read at night. Not at all consistent with it's price tag plus an additional $100 to use the RF.
Once you get past these shortcomings (not easy), the RF functionality works reasonably well.
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Set-up Hassle |
August 9, 2008 |
| Reviewer:
BK
from Denver, CO
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Web set-up didn't work out of box. Called Support. No joke -3 HOURS- on
the phone with two different reps walking me through the same steps over
and over without success. Then told extender might be bad and need
replacement. But first sent email list of steps to take. No results. Third
call to support and got a guy who actually knew what he was doing. Got it
up and running in the less than 20 minutes it should have taken in the first
place. With all this and my other efforts it took about 7 hours to get this
working a few minutes ago. Jury still out on product's performance.
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